Provides full life-cycle support for all network services, including the installation, tuning, testing, monitoring, operation, maintenance, upgrading, patching, break/fix, and management of designated network distribution systems and associated equipment, both garrison and deployed, for all levels of security classification. Performs on-site or in-house servicing, repairs and/or installations of customer-owned products. Provides technical support to customers on operational or maintenance aspects of system equipment and serve as customer contact on technical and service-related problems.

Responsibilities:
- Ensure network connectivity throughout the LAN/WAN infrastructure
- Plans network layouts and configures systems to user environments
- Analyzes network topologies and traffic and capacity requirements
- Service provisioning, installation, maintenance, and management of the intra-facility LAN/VLAN wiring, equipment, and software itself within and between the facilities
- Analyzes voice, video, radio-frequency, and/or data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices
- Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques
- Installs and configures network hardware and software
- Provides network troubleshooting and support
- Support all transmission facilities including, but not limited to: point-to-point circuits; dedicated Internet connections; broadband (DSL/Cable Modem) Internet connections; Internet based VPNs; wireless communications connections
- Support all VPN services, to include the provision, monitoring, and management of methods for remote users and mission partners to securely connect to the NIPRNET, SIPRNET, and JWICS, to include dedicated site-to-site VPN connectivity on a shared public IP network and compliance with and adherence to industry-/Internet-based standards for security to create and preserve privacy, data integrity, and authenticity
- Ensure full interoperability and a seamless connection between all internal and external systems to include, but not limited to, DISN Video Services -Global (DVS-G), NIPRNET, SIPRNET, and JWICS
- Maintenance and management of all elements of USSOCOM's enterprise-wide network environment, including all hardware, software, and circuitry
- Work with public carriers and other Government circuit providers on behalf of Government to ensure delivery of WAN and inter-Component Command Site services
- Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance. Develops and implements testing strategies and document results
- Evaluates hardware and software, including peripheral, output, and related equipment
- Supports the acquisition of hardware and software as well as subcontractor services as needed

Bachelor's Degree in Information Technology, or related field
Cisco Certified Network Professional (CCNP) certification preferred
ITIL v3 Foundations a plus
Direct Experience will be considered in lieu of advanced degree on a case-by-case basis.
Desired:
Master's degree in Electrical Engineering or related discipline is highly desired
ITIL v3 Intermediate Certification